Here’s how we can help:
Step 1 - Free Consultation
Your free consultation includes an assessment of the problem and overview of what can be fixed or recovered. We go over costs, estimated resolution times and expected functionality once the issue is resolved.
Step 2 - Emergency Works
Disaster recovery is paramount at this point. With our extensive set of tools, we can recover many platforms, to get businesses back up and running swiftly. Once operational, we look at what we can do to prevent any future occurrences.
Step 3 - Planning and Rebuilding
Planning and future proofing your IT capacity is an on-going task.
Once we identify the issues and its causes, we work to mitigate problems, and plan and cost out solutions. Once we have the design, building and implementation is key.
Depending on the size and scope of the project, regular updates on the implementation are provided to keep it on track.
Step 4 - Ongoing Support
Our Support desk is always available for our clients, answering any questions and fixing any problems that might arise using new systems.
Step 5 - Regular Reviews
As part of our commitment to constantly improve on the service we offer, we regularly review how your IT infrastructure aligns with your business goals. We proactively look for opportunities to improve IT infrastructure and processes.